Office 365 F1 Adoption Assistance
From ENCAMINA we help firstline workers (store staff, hotel staff, delivery people, maintenance personnel, etc.) be more connected with their organization through tools such as Teams, Yammer, SharePoint Online, Skype, StaffHub, Sway…
What the First Line Worker faced day by day?
Disconnected from the team and company
Outdated of new trainings, workshops and procedures
Outdated and obsolete tools and manual processes
Slow to receive information, resources and expertise
Uneven security practices, policies and governance
Unable to collaborate in an efficient and effective way
Inolve Your Team
Streamline the way you communicate company news and announcements to all your employees through Yammer
Facilitate Learning and Training
Facilitate the incorporation of new employees by using Stream video-capsules
Connect Work Teams
Allow your workers to communicate and work together thanks to Teams
Think of the Mobile Workers
Workers are connected at all time from their mobile devices via Skype
Boost Productivity
Help your employees easily update and manage their tasks through Exchange Online email and calendars
Share Content
Manage and share information, knowledge, and applications with the rest of the team through SharePoint Online
Business Scenarios
We define a vision and identify business scenarios. We seek to meet your business goals, the challenges of your employees, and the necessary requirements to overcome them
Adoption Plan
We prioritize solutions and create an adoption plan. We seek a solution to the liking of the employees that can help you achieve objectives and work more effectively
Strategy
We allocate resources and implement an adoption plan. We define a strategy to promote the adoption, including all communications, preparations, and communities
Measure, share success, and repeat
We establish a reference framework. We detect key performance indicators and define success stories to demonstrate the success of your company internally, helping you improve and expand your business
Typical Actions of an Office 365 F1 Adoption Project
- Identify champions
- Define a plan: scenarios – priorities, pilot, iterations, people responsible / roles
- Various workshops on presentation, vision, roadmap, business scenarios, use cases, profits, etc. of the different Office 365 F1 solutions
- Training sessions for end-users and trainers (champions)
- A selection of adequate materials from the Microsoft Knowledge Base
- The creation of an Adoption Site on your SharePoint Online
- Create customized learning video-pills (of specific use cases of your company) to facilitate the incorporation of new employees
- Support in Yammer shared groups
- 1st or 2nd level hotline support service
- Trials and PoCs
- Assistance in the design and execution of the internal communication plan
- Measure results
What Do the FirstLine Workers Plans Include?
| Office 365 F1 | Microsoft 365 F1 | ||
| Office Applications | Office Online | X | X |
| Collaborative Services | Exchange online (2GB) and Outlook Calendar in your browser (OWA) | X | X |
| SharePoint1, Yammer and Microsoft Groups | X | X | |
| SKYPE – Instant messaging, Presence control, Meetings and 1:1 HD Video chat / Audio | X | ||
| Microsoft Teams – chat-based workspace | X | ||
| Storage and Consumption | OneDrive – 2GB of online storage | X | |
| Microsoft Steam – Corporate video services and portals | X | ||
| Time and Task Management | Microsoft StaffHub, PowerApps and Microsoft Flows | X | X |
Do You Want Us to Help You Adopt Office 365 F1?
You only have to give us your name and email and we’ll contact you to tell you more about how we can help you